What’s causing the US airline chaos?
The FT’s Claire Bushey explains why an estimated 25mn people were left feeling angry in US airports last year
Receive free Behind the Money updates
We’ll send you a myFT Daily Digest email rounding up the latest Behind the Money news every morning.
Recently, flying in the US seems to be more chaotic than calm. And while it may seem like this all started recently, the FT’s Chicago Correspondent Claire Bushey takes us back to a decision that happened in the 1970s that got us to where we are now.
Clips from NBC, PBS, CBS
For further reading:
How the US fell out of love with flying
Passengers to keep ‘paying the price’ of aviation chaos, says United CEO
Hyper-efficiency is bad business
US airlines: higher fares and (hopefully) better service
On Twitter, follow Claire Bushey (@Claire_Bushey) and Michela Tindera (@mtindera07)
Read a transcript of this episode on FT.com
Comments