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Global outsourcing

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  • Friday, 2 December, 2022
    News in-depthFoxconn Technology Group
    Inside the Covid revolt at the Zhengzhou ‘iPhone City’ plant

    Foxconn plant workers tell FT of chaos that reveals Apple’s vulnerabilities to Chinese manufacturing shocks

  • Monday, 31 October, 2022
    LexApple Inc
    Apple/China: intricate supply chain makes hanging up hard to do Premium content

    The iPhone maker remains overwhelmingly reliant on the Asian country

  • Tuesday, 25 October, 2022
    News in-depth
    India’s IT outsourcers crack down on moonlighting employees

    Executives take tough stance after concerns of workers sharing corporate secrets with rivals

  • Tuesday, 2 August, 2022
    News in-depthIndian business & finance
    Investors worry that India has passed ‘peak outsourcing’

    Industry watchers are sceptical about IT services growth and concerned employee churn is increasing salaries

  • Thursday, 7 April, 2022
    Special ReportFT High-Growth Companies Asia-Pacific
    Australian app finds a market for spider-catchers

    Online marketplace Airtasker connects people with ‘taskers’ to get odd jobs done

  • Wednesday, 23 February, 2022
    Indian business & finance
    India’s IT sector is battling a hiring ‘crisis’, says Saleforce’s India chief

    Industry that serves as world’s back office faces a skills shortage, warns Arundhati Bhattacharya

  • Tuesday, 15 February, 2022
    TikTok Inc
    TikTok poaches content moderators from Big Tech contractors in Europe

    Short-form video app hires hundreds to help curb spread of harmful content

  • Monday, 12 July, 2021
    LexAtos SE
    Atos: outsourcer struggles to see through the cloud Premium content

    French company faces same problem as other erstwhile computing titans; what to do when competitive advantage evaporates

  • Sunday, 23 May, 2021
    News in-depth
    India’s back office business faces a reckoning from Covid-19

    Brutal second wave forces companies to provide care for staff as healthcare system teeters

  • Friday, 18 September, 2020
    News in-depthGardaWorld
    Stephan Crétier: the security boss with his eyes on the G4S prize

    Man behind hostile bid for world’s biggest security group built rival GardaWorld from scratch starting with C$25,000 in 1995

  • Friday, 21 August, 2020
    FT News Briefing podcast9 min listen
    Huawei fears, Chinese banks in HK, office future

    After US sanctions, staff fear lay-offs.

  • Monday, 10 August, 2020
    Supply chains
    Asia’s garment workers lose out on $6bn after pandemic cuts

    Brands from Gap to Topshop have halted orders or withheld payments, leading suppliers to cut or stop pay

  • Wednesday, 3 June, 2020
    News in-depth
    The outsourcers hoping to gain from the crisis

    Poland is hoping to benefit from difficulties caused by the chaotic nature of India’s lockdown

  • Tuesday, 31 March, 2020
    LexCoronavirus pandemic
    Indian outsourcers: victims of deglobalisation Premium content

    Revenue will drop sharply following the hiatus in contract signings

  • Monday, 30 March, 2020
    India coronavirus shutdown hits outsourcing groups

    Companies are racing to maintain services for global clients

  • Wednesday, 26 February, 2020
    Lex
    Serco: rocket man Premium content

    Soames hails progress after long and painful turnround

  • Sunday, 16 February, 2020
    Indian business & finance
    Indian IT industry head accuses US of discrimination over worker visas

    Claims Trump’s crackdown on H-1B visas disproportionately affects Indians

  • Friday, 14 February, 2020
    FT Swamp Notes
    What I learnt from lunch with Roger Stone

    I have little doubt that Trump will pardon his associate whatever sentence he receives

  • Thursday, 19 December, 2019
    Special ReportIndia and Globalisation
    IT outsourcers face global uncertainty

    US-China trade war and geopolitical tensions squeeze margins

  • Wednesday, 6 November, 2019
    ISS AS
    Danish outsourcer ISS plunges on cut outlook

    Shares drop to record low as chief admits company is ‘overstretched’

  • Thursday, 5 September, 2019
    Indian business & finance
    Indian IT shares trade at record highs despite stock market gloom

    Investors bet groups like Infosys and Wipro will benefit from new technology demand

  • Thursday, 14 March, 2019
    Capita PLC
    UK outsourcer Capita posts big fall in profits

    Group faces challenges to overhaul business as chief executive says he has ‘fixed basics’

  • Wednesday, 6 February, 2019
    News in Focus podcast10 min listen
    UK outsourcing sector proves a hard sell

    Britain’s outsourcing sector is in trouble, with Interserve just the latest in a str…

  • Wednesday, 15 August, 2018
    Diane Coyle
    Conventional measures pose the wrong productivity question

    Some economists — and the tech community — believe output is being mis-measured

  • Sunday, 15 April, 2018
    LexIndian business & finance
    Infosys/Indian outsourcers: visa for value Premium content

    New boss will be looking to close gap with Tata Consultancy Services

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